This short video … Passportal is a recent acquisition of SolarWinds, which is a leading provider of IT infrastructure management software. You can register for a free demo of Passportal … IT Portal … All passwords across our estate and all clients are now in Passportal, secure and easy to reset. Wouldn't this create another Pro User in Passportal? I started small with ITG 5yrs ago.. it's more important that connectwise now tbh. Also, as others have mentioned, it can be painfully slow to navigate. It’s a better product with great support. I lit up the Documentation platform a couple months ago and I'm slowly digging into it. ITPortal is super configurable and we really enjoyed the … Remote Support Help support customers and their devices with remote support tools designed to be … Not so good for passwords. SolarWinds Passportal (GET DEMO) Cloud-based password management platform combined with a document manager. The base package includes a password manager and a document management system. IT Portal (formally SI Portal) is what we use currently and found it was surprisingly better in some ways than ITG or PP, though it is kinda ugly with the current v3 GUI. Moral of the story: Big MSPs should go with IT Glue, smaller MSPs should find Passportal more suitable to their needs. We have had to call in for technical support twice and both times our issues were handled on the first call. Our documentation and password management are kept up to date allowing our contractors as well as the outsourced teams to know what we have in place. SolarWinds® MSP Manager™ was built from the ground up to make both ticketing and managing your operation efficient. The software has enabled our business to organise, check and collate all our clients documentation and credentials in one place. Initiate Windows account password resets Ability to share passwords between applications and devices Detection and remediation of locked Windows accounts Notifications for password resets, locked and … Book a Demo WATCH COMUNET CASE STUDY . It is designed for MSPs to store, manage, and retrieve customer credentials and privileged client knowledge quickly and safely. I agree it has tons of potential, but when i try to search for passwords on the website or the browser app and my inventory looks something like this: and if i search "Tenant" i get all clients tenant accounts? SolarWinds ® Passportal + Documentation Manager is a SOC 2 certified, RAPID 7 tested, award winning platform.. … Being able to link passwords to assets, articles, etc is awesome. Same here. Further Reading: SolarWinds Passportal Product Suite – Full Review. A word of warning, Passportal "lost" some of our saved credentials a while back and couldn't recover them. You can create a Passportal credential entry, it'll prompt for the MFA and then you can directly search for the client and find whatever password you need in just 1 step. We … When choosing your professional services automation tool, making sure your day-to-day operations will grow more efficient should be a top priority. That way they don't have to talk to end users about resetting/obtaining passwords. Increase security Credential Discovery and Automation. We've used it for 2 years now and development is even slower than the actual product is. Provide clients the same Passportal … ... 2020 / by Aimee O'Driscoll 12 best video editing software for beginners in 2020 June 11, 2020 / by Aimee O'Driscoll Best video conferencing … The support team is fabulous. Press question mark to learn the rest of the keyboard shortcuts. We work with dozens of tools and passportal has easily been the most useful one. Support's response was seriously lacking. Summer is in full-swing as we embark into the second week of July ( don’t ask me how that happened), and the crew here at Passportal … The workaround I currently have is to use Devolutions RDM. ITBoost ... 2020 / by Aimee O'Driscoll 12 best video editing software for beginners in 2020 June 11, 2020 / by Aimee O'Driscoll Best video … SolarWinds Passportal Get Demo. Increase efficiency by putting privileged passwords and client knowledge at your technicians’ fingertips. The documentation has been critical for our growth and efficiency. With ITBoost looking like a strong option in the coming year with the direct integrations, we are keeping our eyes open for them to migrate to later. We plan to give future reviews on wacky … It glue is shit for passwords. Except only our Sr engineers get passportal for projects. I think PassPortals documentation platform has a lot of potential. 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