A crayon melter. The agent referred to it as a “dummy” account because the only information contained therein was my husband name and address for shipping purposes. That goes for Amazon or any other retailer who ships goods, and includes any incorrect items mailed to your address, even if the package is correctly addressed to you. Amazon customers Janet and Neil Ketchell also received an incorrect item from Amazon during their Black Friday shopping. This has happened to me two times in the past month, and it’s actually starting to freak me out! Luckily ebay and paypal have unauthorized purchase guarantees, so we will eventually get our money back that was stolen, but the headache and stress all this has caused has been much worse and much harder on us. My husband and I have received (over the past month) approximately 8 items in the mail that we never ordered from Amazon.com. Amazon.co.uk Today's Deals Warehouse Deals Outlet Subscribe & Save Vouchers Amazon Family Amazon Prime Prime Video Prime Student Mobile Apps Amazon Pickup Locations Amazon Assistant 1-16 of over 20,000 results for "received wrong item" They told me the culprit used an “app” that randomly selected numbers and letters until correct ones could be used to access ebay accounts. I bought two shirts from two different Sellers one was from Amazon. Something like this happened with me few years back. It’s possible that this might happen when you’re dealing with … lol. We all scratched our heads and tried to figure out if my wife ordered it, or maybe it was a gift from someone? I not received item but Amazon showed that item was delevered Ordered items on amazon and they were shipped to wrong address i need to change a wrong persal . We don’t have a full-sized bed in our home so we were quite perplexed. happens all the time here. With no explanation. Ask the Reader: Have you ever had a package show up at your front door that you didn’t order? I will be videoing every package opened from Amazon from now on. They're ordering me to print a label where I dont have a printer and I have to go all the way to a printing place repack this wrong product which is a hassle for me and it's not even my fault. We were open at the time, but the driver didn’t bother to even get the package next to the door. We immediately contacted Amazon about the concern and the agent was able to find an account opened in my husband’s name. I was honestly hoping they would come back and get it. .viddler-app-wrap {height: auto !important;} .viddler-auto-embed {max-width: 800px;}. While it may not be frequent, there are times when orders get confused, and Amazon sent the wrong item or possibly additional items along with your purchase. However, no unauthorized lines of credit were referenced. This could be worth a look if you think your account has been hacked recently. Rather-Be-Shopping.com. You returned an item you ordered by mistake. The other package I did NOT order. Try to know if someone attempted to deliver your product. All Rights Reserved. But, when I did send them a message this comes up: Unreceived messages: Due to a problem with … Did you receive a damaged, defective, or wrong item sold by Amazon and want to replace it with the same item? Have you ever had something show up at your door from Amazon.com, or another site, that you didn’t order? I live on –Road, down the block is –Lane. I think I’ll do the neighborly thing and just drive it over there myself…. Since i am closer i am always getting deliveries from Fed Ex and UPS (Amazon) I have tried many times to get them to direct the delivery guy to READ THE WHOLE ADDRESS. For instructions on how to return a gift or wrong order, visit Amazon's Returns Center. COVID-19 and Amazon FAQ about the impact on ordering Find more solutions Type something like, "question about a charge" Approx. Learn how your comment data is processed. So, Amazon was a new experience for me too. I don’t know if this has anything to do with the Amazon mystery, but it wouldn’t surprise me. If it is not correct then talk to the customer care service. Check the order details in Your Account to see any substitutions or undeliverable items. I called Amazon, and they didn’t want to know anything about the package. they just threw it over the fence where it landed on gravel in the corner of the fenced area. When this occurs, you have a few actions that you can take. I want to talk to Amazon Canada customer representative I bought two items, Amazon sent wrong type of items to me. Since they had no record of the order, and thus couldn’t create a return label so I could return it, they simply told me it was mine. I may have purchased 2 things from Amazon in the last 5 years. I dont know where the packages came from, or how MY name and address came to be on them… but Amazon told me to keep them. I did a couple quick searches, and the first package I recieved had a retail value of $199USD and the second was $75USD. So they are special tracking my purchases and deliveries. They say they have received the wrong item, therefore they must be right! I would like to share my two experiences here: Amazon was just trying establish itself in Indian markets those days. I didn't receive my item or received them late. In fact, I through the packaging away based on those wrongful assumptions. Did you receive a damaged, defective, or wrong item sold by Amazon.co.uk and want to replace it with the same item? A phone case, child electric outlet plugs and table corner protectors and birthday party banners and balloons. Approx. I got a refund but the item went out of stock so I never got what I had wanted. I guess I’ll put it up for sale on eBay unless you know someone who may be interested? To his surprise, and disappointment, the box contained a VERY expensive BIG brown comforter set for a full-sized bed. ... ** Has Amazon sent you the wrong items? I returned two items... How can I return item Canada Post not handling any returns for Amazon. In it was a card that said the seller of one of the items sometimes ships free items to customers who’d ordered. Amazon customers have reported receiving parcels containing items they hadn't bought. I went one step further and have started using an authenticator app which changes your numerical passwords every 5 seconds. Never happens—i now throw the stuff away (i have enough of my own clutter) and submit a disposal charge! I called amazon right away. a week later we received 2 more items from Amazon that my husband didn’t order. However, a week later I was checking on my orders and realized a rather expensive order was marked as delivered. Amazon Wrong Item Received Method (question) I have a question about this method. I have no receipt for whatever this package is, thinking it could be a scam I copied the tracking number went to UPS.com turns out it’s valid. Even after calling an ebay rep to reactivate my account, they never told me about the illegal charges. A week later, 2 more and just today, another 2. and my credit cards are all free from unusual charges so who wouorder stuff, pay for it and never get the product? what is their motive? Below is the transcript of my chat session with Amazon and details how the whole thing went down…. A credit card that we never applied for. SO WEIRD!!! As far as Amazon are concerned, the customer is always right. (Update 1/11/20) – According to this LifeHacker article, scammers could be sending you stuff you didn’t order as a way to steal Amazon boxes from your porch once they get delivered. How else do you protect yourself? So last week, a big ol’ Amazon box shows up at our front door and my son tears it open thinking it’s his new school backpack. You literally have no alternative but … Received wrong item. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery Here’s a new one. Even worse, I only found this out by pure accident when I tried to buy something through ebay and finding out upon checkout that my account was locked. The first 3 came the same day and I just assumed my husband had ordered them as they were addressed to him at our home address (even though I was surprised, because I didn’t know he had a separate Amazon account. However, it was not the item that I ordered even though the order no. Usually the Indian people are friendly often helpful this time she was neither. See Also: 8 Awesome Ways to Score Free Amazon Gift Cards. The email was: Hello, I realize you're disappointed because we are not able to refund orders received by a freight forwarder., and I regret we've been unable to address your concerns to … If anyone can tell us of any scams they are aware of that are the same and/or similar to the ones I’ve stated, please let us know, as well as any benefit that could result thereof, we would sincerely appreciate your input. Thought amazon was rewarding me for all my business. After snapping a pic of the label and getting it to the Amazon rep, she could not find any record of the order anywhere in their system. I only have the number on the box : B078X84WGN What is it and what should I do with it? I wonder at what price point they’d ask me to return the item? Possible Issues with Amazon Receiving the Wrong Item. Amazon honoured that I might be telling the truth and refunded my money. YES!! There is a black something I have no idea what it is. As a result, I thought to check my husband’s credit reports to check for any illegal activity. People be very scared; check all your accounts routinely; change your passwords every couple of weeks never using the same one twice or at any 2 locations; if 2 step verification is available, set it up. This has left us even more confused and concerned as to the benefit of anyone going to this length with nothing to gain. So beware. Thank you. a week later we received 2 more items from Amazon that my husband didn’t order. I figured they’d thank me for my honesty and politely ask me to return it. No one in the household has any idea about what it could be, no record of the order in my account, don’t believe it’s a gift from anyone, birthday was months ago, Christmas has already come and gone, no upcoming anniversaries, kids’ birthday not for a few months LOL I’m definitely curious and a little freaked out about whatever it could be. Also, around the same time, my Microsoft account was also accessed and the culprit continued to reset my password everytime I changed it due to my password not working upon my attempt to log in. All of the items being of very minimal cost. $500, maybe $1,000? They could not help us because they couldn’t find such an account. A week later, 2 more and just today, another 2. So I took to the inter-webs and logged into our Amazon account to see if there was any record of the comforter set. Person from Amazon was rather rude. I plan to donate the money earned from the sale to charity. I know most of how this method on how it works: Buy desired expensive item you want, buy another significantly cheap item that weighs about the same amount (Make sure they are sold and fulfilled by Amazon) as the item … Amazon wants to let everyone know that returning items is easy. Amazon item was not received. If you did order something and it’s just extra or wrong, then you will want to get in touch with Amazon to have things corrected. Note: Items fulfilled by Amazon.com but sold by another seller can't be replaced, but can be returned. The item was received and the third-party seller provided verification of delivery. The estimated delivery date noted on your order detail page or order confirmation email has passed and you have still not received the items; Your items … About Incorrect or Missing Items from Amazon Fresh Orders Some items may be substituted or removed after checkout due to availability. The Amazon return policy is easy for those who received a … All items are minimal cost; none of our financial accounts have been charged; however, I just found out last night that my e-bay account had been hacked into on August 11th and the culprits were able to charge over $1300 to my credit card and doing so by completely bypassing PayPal where all my accounts are linked. I would like to make it clear that I did not order these goods, and they are unsolicited. If Amazon package not delivered and your neighbor has also not received and then go to your Amazon account and check your address, phone number if it is correct or not. Happened to me today. amazon is of no help. I ordered a bag on amazon a couple of days ago and today I received an item. If you return an item using the return label provided in the Returns Center and the reason for return isn't a result of an Amazon.com error, the cost of return shipping will be deducted from your refund. Came here after reading this about “brushing” vendors send out free stock as gifts to inflate ratings and/or to not have to pay a high restock fee-, https://www.reddit.com/r/MaliciousCompliance/comments/agacn9/unordered_amazon_package_earns_me_2399/?utm_source=reddit-android. Nada. I had two packages delivered one day from Amazon. 6 Things To Do Immediately. See Also: Did Your Amazon Account Get Hacked? and the big reason why i stumbled on this site now is i googled the address of the store where it came from (based on amazon label), and this is what i see. One package I ordered. they say they will disable the account and investigate. Amazon.com doesn't accept returns of the following items: Computer laptops, desktops, and Kindles more than 30 days after delivery Items classified as hazardous materials or that use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information) Any product missing the serial number or UPC If you have, it can be a bit of head-scratcher. The most amazing part of this whole dealio? 1. the next day, , i got a notification that my review for the penis ring has been published. © Copyright 2000 - 2020. Amazon Sent Me a $339 Item I Didn’t Order…What Happened Next is Crazy, 6 Brilliantly Slick Ways to Get Amazon Prime for Free, 8 Awesome Ways to Score Free Amazon Gift Cards, this comforter set is being sold for $339, Did Your Amazon Account Get Hacked? I am new to amazon so I wrote a message to the seller telling them that it was the wrong item. The agent was able to find all the items we received listed as having been ordered from this bogus account. HOWEVER, I am now on a list with them as a possible thief. “On (date when the package was received), I received from you: (description of item or items received). It had NOT been, but the date coincided exactly with the crayon melter package. If your tracking information shows that your package was delivered, but you can't find it: © 1996-2020, Amazon.com, Inc. or its affiliates, Find a Missing Package That Shows As Delivered, Look around the delivery location for your package, See if someone else accepted the delivery, unless you have health or safety concerns about doing so. It makes it more difficult to sign in to your accounts but it makes it harder to hack into them. First, it means that your name, shipping address and possibly phone number have been compromised. I think the printed barcode would only be of use if, and it’s a big if, they cared to look at a return. They reordered my items but am I required to send this back this wrong product? I double checked my order and i placed my order right one sublime tee and one Nirvana. Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival. I just thought it was the freebie talked about in the other package. I called ebay back immediately to ask how this could have happened and inquire why I wasn’t informed. Amazon does have the right to deny your claim if one or more of the following circumstances are met: The item received was the same as described by the third-party seller. Anyone know? The address on the package is the next road over from where our business is. “Keep it.” Yes, Amazon told me to keep the $339 comforter set. I am getting worried. Let's say you received an Amazon package that’s addressed to a … I have had three things show up lately that I did not order. This sounds funny but somewhat is playing a trick on me. Apparently they use your old credit cards on your Amazon account to make it happen then swipe the stuff before you get home from work or brazenly take them while you’re home. We had always used mine in the past). is correct. this happened to me just this week. This site uses Akismet to reduce spam. I’m sure they came across this before. Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. I guess that’s more of a pain-in-the-ass for them than it’s worth. Go to the Returns Support Centre Note: Items Fulfilled by Amazon.co.uk but sold by another Seller can't be replaced, but may be returned. Police are warning households to be wary as the transactions could be part of a … The rep I talked to when reactivating my account never told me anything about my account being hacked and $1300 being stolen from me. My account has no charges. Discuss: How to return Amazon items the right way: Fast, easy and usually free Todays criminals are nothing short of devious and are experts and the technology game. The point is, the customer does not have to provide photo’s of the product received. I have no children. Here's how to return an item to Amazon, whether you bought it, got it as a gift, or received it by mistake. I received something completely different from what I ordered at amazon. Find a Missing Package That Shows As Delivered What to do if your package shows as delivered but you can't find it. I revived my actual order from one seller then from Amazon i revived the same shirt but in a different color. Returning a gift should’t be difficult. Sometimes, items may become unavailable after you check out. WACO, Tx – After opening gifts this holiday, you might have noticed you received a wrong item or wrong size. Here is how the whole thing went down and what Amazon told me to do with the expensive item…. This has been, and continues to be, an un-nerving experience and it’s still not over and little has been determined as to whom and why anyone would do these things. I first received a sex toy (penis ring) and the next day a galaxy screen protector. I found them by looking at my purchase history on my ebay. So I hit up Amazon live chat and explained the situation to the operator. Internal to Amazon shipping scams can affect your ability to purchase from Amazon. I work at a dog kennel, so there’s a fence with a gate at the front door. They also told me that they sent me an email on 8-14 advising me of the unauthorized access to my account, which I never read because I couldn’t find it in my email anywhere. When I took a look, it was because it was a third-party seller but fulfilled by Amazon, and they put the wrong item sticker on it. I received the wrong item on Amazon help? But I was like, “I didn’t pay for it” and they were like, “Nothing for you to worry about, I will going to leave a note on your account” in case someone claims the bedding set at which point they’ll offer a refund or replacement. Once my wife got home, she was equally confused and had no idea why it showed up. Even the agent couldn’t understand the benefit of someone making unauthorized charges using my husband’s name and then sending those items to my husband. The black thing has metal and is mp large at all, smaller and thinner than a pack of cigarettes. I received an email that my Amazon item was canceled. I received a large package from Amazon Prime. I called UPS all they could tell me that it is addressed to me, it was shipped by Amazon and had to be paid for before the 14. The only record of the order I had was the UPS sticker on the front of the box as it showed up without a packing slip. How did you handle it, and if you contacted the company, what was their response? Ebay and Paypal are huge companies and you would think that the security measures they take when considering the amount and type of personal financial information they must protect, would have much stronger security measures in place. Surprise, he told me about the package next to the inter-webs and logged our... You might have noticed you received a sex toy ( penis ring and... Must be right and i placed my order and i placed my right! 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And inquire why i wasn ’ t informed note: items fulfilled Amazon.com... Name, shipping address and possibly phone number have been compromised gift from someone Amazon account get hacked wait hours... Carriers ; check your mailbox or wherever else you receive a damaged,,! You can take Free Amazon gift Cards you think your account has been published were referenced been hacked.., he told me about the package is the next day,, i am now on a list them! Now on a list with them as a possible thief anything to do with it though the order in. Crayon melter package to let everyone know that returning items is easy,... Of anyone going to this length with nothing to gain respond to a request for further information you ’! Be returned s actually starting to freak me out ago and today i received from you: ( of... Amazon are concerned, the customer care service affect your ability to purchase from Amazon i think someone start. 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