The ethical and moral thing to do is to contact Amazon and notify them that you received a double order. Upon seeing the message, I authorized the transaction. Duplicate Item Received - What else do I need to do? So my fiancé and I ordered Rock Band 4 for our Xbox One back in October from eBay, and everything was normal. Try to finagle this and you could end up getting arrested for theft. So I took to the inter-webs and logged into our Amazon account to see if there was any record of the comforter set. I have just contacted Carphone Warehouse to inform them of a duplicate order I have received for a Kindle Fire HD and case. Can someone clarify if I'm in the right ? If you accidentally paid your bank double your mortgage payment, do you think that they would be able to keep it? Accountability. Thanks again for your answer in advance guys! You intended to purchase the item. Fees: There is a fee for requesting a duplicate certificate of title. Walmart has done me wrong a couple times in the past, so I really don't feel bad. I was sent a duplicate order. 4.5 out of 5 stars 578. Sure, might never happen, but if the cops come to the door and put the handcuffs on you, you'll be back here whining "What are my rights?" You are obligated to either pay for the item if you want to keep it or ship it back. More Buying Choices $13.40 (3 used & new offers) Submit a court order directing the Office of the Secretary of State to issue the duplicate title without the lien or lienholder's name. I was wondering if an experienced seller could assist me with this. By Bigboyjon16 in forum Moving Violations, Parking and Traffic Tickets, By sciconf in forum Moving Violations, Parking and Traffic Tickets, By homlessvet in forum Landlord-Tenant Law, If a Merchant Accidentally Double-Ships Your Order, Can You Keep the Second Delivery, http://lifehacker.com/5969021/what-s...ke-in-my-favor, Carpool Double Line Violation, Crossing Over Double Yellow Line, What Does Law of the Sea Convention Says About Abandoned Ships, Double/Double Yellow Lines Ticket, CVC 21651(A), Roommate Ships to Afghanistan Without Paying Rent, If this is your first visit please consider. Never blame the customer for the error, and take immediate responsibility for the problem. If you applied for an ID card, you will be given a receipt as proof of application. Replacement order 1. Received duplicate order. You only utilized their return policy in hopes of getting the item for free. 50% of customers receive a duplicate “Your order has been received!” email thinking that they have been charged twice yet both order emails are identical and have identical order numbers. In what world do you live in where you think its okay to keep things that aren't yours. They've left two voicemails saying that they accidentally sent me two and are sending shipping labels. Your rating has been submitted, please tell us how we can make this answer more useful. I already returned one becasue of their return policy. So my fiancé and I ordered Rock Band 4 for our Xbox One back in October from eBay, and everything was normal. You should receive your new DL or ID card in the mail within three to four weeks. All requests for duplicate titles must age 15 days before being processed. As long as you’re only requesting a replacement card, and no other changes, you can use our free online services from anywhere. Received duplicate messages about the same order Hi! But I am too young to remember that really being a thing, so I think most people don't know it was a scammy practice that used to kinda work. On July a buyer placed two different orders for the same item (an ASUS TABLET) within two days. I was sent a duplicate order. Some time earlier, my girlfriend ordered some clothing online. A vehicle's registered owner can order a duplicate title if the original title has been lost or was never received. Duplicate Title Certificates NYS DMV 6 Empire State Plaza Albany, NY 12228 Looks like you're using new Reddit on an old browser. I ordered some bullion from royal mint and received my order yesterday to my surprise there was two boxes and they had sent a duplicate order (value over £2000) so I contacted them explained the situation and asked them to collect the items. If you notice the issue before the customer does, be sure to notify her. They didn't arrive so I phoned up the hardware company and they said that there had been a robbery at the delivery depot and my stuff had probably been stolen so they'd send out the order again. Would like to have it picked up. Either she had received a discount to apply to the order or she would receive a future discount in return for placing the order. I ordered a speaker system from Walmart and they accidentally sent me two. Receive by standard mail. Kept the third one (replacement 2) and shipped the other two back. Amazon Has No Record of the Order. Keep in … The best duplicate delivery happened to me several years ago when I ordered a computer monitor and graphics card. Notify all parties in writing (or email) that you received a duplicate computer and ask for a pre-paid return shipping label. However if other sellers, who are used to receiving duplicate orders, got this they might have already packaged up the duplicate orders that they won’t have been paid for. Get a replacement log book (V5C) if the original has been lost, stolen, damaged or destroyed, or you have not received one for your new vehicle. Received duplicate order. Order was confirmed, item shipped, and it came to our doorstep, so we opened the box, set it up, and jammed on with no worries. If your driver license has been lost, stolen or destroyed, you may be eligible to obtain a replacement online. UPDATE 7/18: Spoke to hire ups as noone in the company over the phone or in store had the correct answer, like you guys. Mini Spy. Edit: suck it people! What do I do now? Please update the body of your original post to include this information. $14.93 $ 14. However, exactly 1 hour later, I received the same text message. I will send them the print out of the FTC instead if I'm allowed to keep it. The reason for this law was companies mass mailing crap to people and billing them if they didn't return it. We're assuming you've checked the order form and packing slip and you actually only paid for one, and only one is shown in your order history, so all signs point to a botched order on Amazon's side. If you notice the issue before the customer does, be sure to notify her. I recently bought something and PayPal sent me a text to confirm if I had, indeed, purchased the item or not. Requests made after 90 days will require you to apply for a duplicate title and pay the $20.00 fee. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I keep seeing posts about this, and I think there are 2 problems that are the reason we keep seeing it: Amazon has found that often letting people keep mistakes is good customer service. Day one, there didn’t appear to be a problem. Replace your vehicle title online . In cases where the title was never received, the title fee can be waived if the original title is issued within 60 days of requesting a duplicate. Get it as soon as Fri, Sep 11. If you receive duplicate child support garnishment orders orders (the same child) for an employee there may be additional steps required before taking any action in your Gusto account. So I hit up Amazon live chat and explained the situation to the operator. You were unjustly enriched and you must pay it back. The FTC rules apply to things out of the blue, not a company you ordered something from. Legally speaking, yes you must return the speaker that you received for free. Obtaining a replacement license does not change the expiration date of the original issued license. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift. Title Bureau NYS DMV PO Box 2750 Albany, NY 12220-0750. Nada. Cold War Recognition Certificate: In accordance with section 1084 of the Fiscal Year 1998 National Defense Authorization Act, the Secretary of Defense approved awarding Cold War Recognition Certificates to all members of the armed forces and qualified Federal government civilian personnel who faithfully served the United States during the Cold War era from September 2, 1945 to December 26, … Getting a replacement Security number (SSN) card has never been easier. Receive by express mail. Q. 93. Employers that receive a duplicate withholding order must: Continue to honor the first order received; Give a copy of the second order to the employee Find an SCDMV branch If there is a lien on your vehicle, a duplicate title will be sent to the lien holder. Posted 7th Apr 2020. I ordered some bullion from royal mint and received my order yesterday to my surprise there was two boxes and they had sent a duplicate order (value over £2000) so I contacted them explained the situation and asked them to collect the items. I recently bought something and PayPal sent me a text to confirm if I had, indeed, purchased the item or not. Since they don't know of that part of the equation, they think the law is to let them be lazy instead of protect them from an old scam business model. Posted 7th Apr 2020. Getting a replacement Security number (SSN) card has never been easier. hoodr40 28. Thursday, October 29, 2009 True Confessions Mrs. The issue is that you absolutely ordered something and they made a mistake by sending two things. I understand that it's morally wrong to keep both, but frankly it's Walmart and I don't care. It appears you forgot to include your location in the title or body of your post. Your letter should be dated, and should first specify what you received, and when. a personal check or money order for $20.00 payable to ‘Commissioner of Motor Vehicles’ Mail to . You'll feel better … Two boxes. I’m not clear on … To get a duplicate title, through the mail or in person, you must provide all of the following: Completed Title Application (SCDMV Form 400) Provide the vehicle odometer mileage reading and any current lien … A charge may apply. Present new order or approved Driver Improvement application at Driver Services Center along with appropriate duplicate driver license fee ($8 or $12). Upon seeing the message, I authorized the transaction. I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. Received duplicate item, company asking for it back. Thanks again for your answer in advance guys! I understand that it's morally wrong to keep both, but frankly it's Walmart and I don't care. It is my understanding that I am legally allowed to keep the item as a gift according to the ftc: https://www.consumer.ftc.gov/articles/0181-unordered-merchandise. It’s extremely frustrating for the customer services department as requests for refunds are on … All you need to do is log in to or create your personal my Social Security account. FREE Shipping on your first order shipped by Amazon. Keep in … I Received a Duplicate Shipment from Amazon. **Am wai... GetHuman-dlebovit's customer service issue with Amazon from May 2020 If it was nothing but a $3 item, I'd say do whatever you want. Isabella It’s less common to get duplicate book orders, and when I do it’s usually within the same order, so a duplicate order really is unusual. There is an additional $20 expedite fee for this option. LG will unveil its first QNED TVs at CES 2021, featuring mini LED ... cancelled the order … OP, do what's right and return the extra order. If you find the original title after the replacement is issued, you must surrender the … Look, if they end up making me pay for it if they have the legal right to it, I'll do it. I have just contacted Carphone Warehouse to inform them of a duplicate order I have received for a Kindle Fire HD and case. They've left two voicemails saying that they accidentally sent me two and are sending shipping labels. I will send them the print out of the FTC instead if I'm allowed to keep it. If the customer placed an order but received the wrong item, consider offering an incentive such as a discount or free shipping on the next order. But if not they're SOL. People sort of expect everyone to do that as a result. What you linked is a policy that is intended to protect consumers that are sent unwanted and not asked for materials and a company then saying you can pay for it or send it back. I was so excited to see they had arrived! Although you have no legal obligation to notify the seller, you may write the seller and offer to … hoodr40 28. Walmart has done me wrong a couple times in the past, so I really don't feel bad. Contact Information: Mailing Address: MVA Title File Unit 6601 Ritchie Highway, NE … Must I notify the seller if I keep unordered merchandise without paying for it? To obtain a replacement license through the Internet, visit our Online Services menu. New comments cannot be posted and votes cannot be cast, More posts from the legaladvice community. Have received a duplicate order of file boxes. Suggested wording includes: “I would like to make it clear to you that I did not order these goods and they are, therefore, unsolicited. However, exactly 1 hour later, I received the same text message. If the customer placed an order but received the wrong item, consider offering an incentive such as a discount or free shipping on the next order. You absolutely don't get to keep it. Received duplicate messages about the same order Hi! In the end it was confirmed that I am legally allowed to keep the item without paying for it. I already returned one becasue of their return policy. A. I ordered three cookbooks, one for me, one for AJ and one for my boss for a Christmas present from Amazon.com. Your rating has been submitted, please tell us how we can make this answer more useful. Again, I'm not looking for moral advice, but for legal advice. It may take up to 10 business days to receive your duplicate title in the mail. All you need to do is log in to or create your personal my Social Security account. If license lost, present copy of court order at Driver Service Center and pay appropriate duplicate driver license fee. Do NOT delete this post - Instead, simply edit the post with the requested information.. 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