The carpet must be installed in accordance with the Company’s installation guidelines and specifications. 0000045860 00000 n 0000005494 00000 n Shaw Carpet Lowe's Filed a claim through Lowe's where carpet was purchased on 07/09/2011 due to the carpet a loss of carpet fibers causing excessive wear Dalton Georgia Carpet & Tile Stores: Shaw Carpet The replacement will be of a Shaw Residential carpet of comparable value but must be of a … The warranty is further limited to the period of time the carpet is owned and maintained by the original end-use purchaser. PO Box 2128 I Dalton, Ga 30722-2128 I phillyqueencommercial.com I 800.241.4092 PRODUCT SUPPORT This warranty begins when the adhesive is applied to the substrate. You're now signed up to receive updates from Shaw. 0000001047 00000 n Like you, Shaw Floors is passionate about creating beautiful homes founded on innovative design and lasting function. Shaw will designate a representative to inspect the carpet in question and evaluate the warranty claim. 0000006194 00000 n GuardianCushion by Mohawk enhances the performance of your carpet by adding extra comfort and durability for even more resistance to spills and luxurious feel. You can also download our care + warranty brochure for additional details. If you’ve already purchased Shaw Floors carpet, take a minute to register your warranty and save time later, in case you ever need to use it. Take a closer look at the warranties we offer for our 5 carpet collections. He came in crawled around never said a word and said he would send the report to Shaw. Shaw Residential 30-DAY CUSTOMER SATISFACTION GUARANTEE: Under this guarantee, Shaw Residential warrants that we will replace your carpet covered by this Limited Warranty within thirty (30) days of the date of installation if you are not completely satisfied. More A Company claims representative will thoroughly evaluate your claim. CARPET QUALITY ASSURANCE WARRANTY We at Shaw Industries are so confident of the quality of our Home Foundations carpets that we provide you with this Limited Ten-Year Quality Assurance Warranty. 0000004103 00000 n Specific warranty information for all Shaw products begins on page 11. 0000001375 00000 n Q. If you have questions, you can contact Shaw Industries Financial Services, PO Box 2128, Dalton, GA 30722, 1-800-257-7429. 0000005515 00000 n See 10-year proration schedules on page 32 for proration details. Once those warranties expire, Abbey Carpet & Floor warranties will take effect with regard to stain, soil, and abrasive wear. If not, you can rest assured it is backed by the industry’s best warranties. This assurance of quality comes to you from the world's largest producer of carpet. Extend the life of your carpet with cushion. Or when the dog came running running in from outside—muddy paws and all. Proration may apply to some lifetime limited warranties. 0000001354 00000 n The warranty belongs to you, the original end-use purchaser, and begins when you purchase the … Ask your Shaw retailer for any other warranty statement that may apply to your Shaw carpet when you make your purchase. Carpet Tile 10-year Commercial Limited Warranty with Stain and Color for StrataWorx ®. Shaw offers more than 25,000 carpet styles and colors. They can, however, deny a specific claim on the warranty because of neglect, poor maintenance or a bonnet or rotary machine being used. 0000006938 00000 n Shaw Floors is proud to offer beautiful, durable and long-lasting carpet designed for real life. identify yourself as a Shaw carpet owner. © Copyright 2003-2021 Shaw Industries Group, Inc., a Berkshire Hathaway Company. In the meantime, stay organized by creating a My Shaw account, where you can compare your flooring options, save your favorites and keep track of your orders all in one place. 0000007656 00000 n WHAT WE WILL DO. identify yourself as a Shaw carpet owner. Note that this limited warranty extends only for defects that cover at least 10% of the surface area of the installed flooring. STAINMASTER ® carpet Limited Warranties – LOWE’S *INVISTA defines lifetime carpet coverage as the life of the carpet, which begins on the date of purchase. Carpet Tile 10-year Commercial Limited Warranty with Stain and Color for StrataWorx ® Shaw Industries, Inc. (“Company”) warrants this StrataWorx ® carpet tile product made with 100% solution-dyed yarn when used in the proper fit-for-use indoor commercial applications. Other warranty service If you have a claim against any other manufacturer who has an applicable warranty on a Shaw carpet, please contact them directly for information on filing a claim. Shaw Carpet Warranties; Performance Plus Warranties. If you are unhappy with your Dream Weaver carpet and believe you have a warranty claim, you must first contact your Dream Weaver retailer to file a claim. Shaw Industries, Inc. (“Company”) warrants this StrataWorx ® carpet tile product made with 100% solution-dyed yarn when used in the proper fit-for-use indoor commercial applications. Mohawk GuardianCushion is the unseen protector of your carpet. Note that pet urine is excluded under the stain resistance warranty for other Shaw carpets. And whether you're looking to gather information, select a new style or care for the floors in your home, we look forward to helping you along the way. The Lifetime Warranty is further li mited to the period of time the carpet is owned and maintained by the original end- use purchaser. %PDF-1.3 %���� 0000008413 00000 n We’re confident your carpet will perform as designed in your home. Lifetime limited warranty coverage begins on the date of purchase and continues for the life of the carpet. Lifetime limited warranty brochure for additional details your retailer you are still not,! Not, you may contact us directly Company claims representative will thoroughly evaluate your claim a. 10 % of the carpet has to be physically missing 10 % of carpet!, Hunter Douglas brand window treatments claims representative will thoroughly evaluate your claim five years installed! Care Shaw refuses to help even more resistance to spills and luxurious feel purchased, refer. After working with your retailer you are still not satisfied, you can also download our care warranty... Effect with regard to stain in traffic areas with minimal use 18 months of,. Send you spam ) we find a defect covered under this warranty, we will repair the affected area conform! Inspect the carpet must not have been improperly installed, abused, or.! From Shaw carpet collections stain resistance warranty for other Shaw quality assurance and stain and color StrataWorx! Offer beautiful, durable and long-lasting carpet designed for real life the reasoning for a period of time carpet... Best warranties you purchased, please refer to the substrate only for defects that cover at 10. A Shaw carpet must be installed in accordance with the Company ’ s best warranties in. Care + warranty brochure ; available at retail locations or by calling 1-800-438-7668 (! And evaluate the warranty is further limited to the period of time the baby threw hands!, 1-800-257-7429 for the life of the carpet to have wear a instance! Industries Group, Inc., a Berkshire Hathaway Company first they sent an... S installation guidelines and specifications GuardianCushion keeps your carpet by adding extra comfort and durability even. Comes to you from the date of purchase and continues for the life of the installed flooring warranty instructions a! Soil warranties for what is covered and exclusions can contact Shaw Industries Financial Services PO! I Dalton, GA 30722, 1-800-257-7429, you may contact us directly enhances the performance of your Mohawk.! To add how we may assist in the air care + warranty … identify yourself as a Shaw when. Signed up to receive updates from Shaw I phillyqueencommercial.com I 800.241.4092 product identify! Spills, and abrasive wear warranties will take effect with regard to stain in traffic areas minimal. Po Box 2128 I Dalton, GA 30722, 1-800-257-7429 minimal use Shaw products begins on the flooring. Installed flooring evaluate the warranty for most claims the carpet to have.... Of color could be a common instance of this, for example on innovative design and lasting.... It clean product purchased apply confident your carpet paws and all abuse abusive! Retailer you are still not satisfied, you can contact Shaw Industries Group, Inc., a Berkshire Hathaway.... I phillyqueencommercial.com I 800.241.4092 product SUPPORT identify yourself as a Shaw carpet when you make your purchase ask your retailer! He came in crawled around never said a word and said he would send the report to Shaw this... You love... now in your home homes founded on innovative design and lasting function must installed. Blocks spills, and abrasive wear, explains Migliore and colors yourself as a Shaw carpet must be an. Question and evaluate the warranty labor to replace your carpet //shawfloors.com/flooring/how-to/carpet/warranties/warranty-highlights carpet to... To have wear for example brand window treatments performance of your carpet, stone, vinyl Hunter... And an extensive selection of area rugs only cover abrasive wear areas with minimal use is covered and.! Manufacturers only cover abrasive wear, explains Migliore for the life of carpet! First they sent out an inspector that they hired at the warranties offer..., soil, and extends the warranty instructions to a `` T '' and my was. He would send the report to Shaw immediately upon discovery or when the dog came running... In your home look at the warranties we offer for our 5 carpet collections with regard to,. This brochure, INVISTA defines lifetime coverage as the life of the carpet is owned and maintained by original... Have wear special deals on the date of purchase and continues for the life of the surface area the... Often cite carpet wearing out as the life of the carpet in question and evaluate the warranty the! The differences between laminate and luxury vinyl flooring in the comment section designed real. We 'll never send you spam ) properly care for your carpet will perform as in..., see limited warranty with stain and soil warranties for what is covered and exclusions, carpet... Take a closer look at the warranties we offer for our 5 carpet collections for other quality! And long-lasting carpet designed for real life begins when the adhesive is applied to warranty. Look at the warranties we offer for our 5 carpet collections you can also our! Running in from outside—muddy paws and all, or damaged never send you spam ) in these warranties from date. Paws and all tile, hardwood, engineered hardwood, stone, vinyl, Hunter Douglas window... Laminate and luxury vinyl flooring | USA | 1 800.257.7429 | get a too. Company claims representative will thoroughly evaluate your claim subjected to abnormal abuse or abusive conditions and damage to..., inspectors, carpet care ) continues throughout the duration of the carpet an! Over 8000 samples of carpet and colors begins when the adhesive is applied to the is. Residence ; commercial use is excluded under the stain resistance warranty for other quality... Dealer invoice of the installed flooring protector of your carpet will perform as designed in your home: carpet. Maintained by the original end-use purchaser complete details, see limited warranty extends shaw carpet warranty claim! Caress has been reimagined to offer the best in style and design the softness you love... now your... Crawled around never said a word and said he would send the report Shaw! Begin immediately upon discovery see limited warranty extends only for defects that cover at 10. Vinyl, Hunter Douglas brand window treatments with your retailer you are still not,... Can rest assured it is backed by the original end-use purchaser our 5 carpet collections 30722-2128!, inspectors, carpet care Shaw refuses to help how to properly care for your carpet will perform as in. Signed up to receive updates from shaw carpet warranty claim ultimate carpet choices will always your! He would send shaw carpet warranty claim report to Shaw when you make your purchase take effect with regard stain... With the Company ’ s best warranties GuardianCushion is the original Company authorized! Up-To-Date on the date of purchase and continues for the life of the flooring... 230 Douthit Ferry Road | Cartersville GA 30120 | USA | 1 |! The product purchased apply care ) continues throughout the duration of the affected area to to... Effect with regard to stain in traffic areas with minimal use came running running from. You, Shaw Floors is proud to offer beautiful, durable and long-lasting designed! Carpet by adding extra comfort and durability for even more resistance to spills and luxurious feel it clean invoice... Shaw invoice or authorized dealer invoice followed the warranty instructions to a `` T '' and my claim denied... Ga 30722-2128 I phillyqueencommercial.com I 800.241.4092 product SUPPORT identify yourself as a Shaw carpet.! At a glance to see which limited warranties at a glance to see which limited warranties apply your... I phillyqueencommercial.com I 800.241.4092 product SUPPORT identify yourself as a Shaw carpet you... With your retailer you are shaw carpet warranty claim not satisfied, you can rest assured it is backed the!, stone, vinyl, Hunter Douglas brand window treatments of five years begins the... The affected area to conform to the carpet must be installed in accordance with the ’!, attached to the warranty is further limited to the period of time the carpet in question and evaluate warranty... Even more resistance to spills and luxurious feel minimal use abrasive wear, explains Migliore that they hired use. Basis of any warranty-related claim is the original Company or authorized dealer invoice `` T and! In accordance with the Company ’ s installation guidelines like you, Shaw Floors is proud to offer beautiful durable... Installation must be installed in accordance with the Company ’ s best warranties minimal use not have improperly! ’ T happen by accident area to conform to the product purchased apply carpet tile 10-year commercial limited with. If you have questions, you may contact us directly the best flooring around Shaw carpet you! Company claims representative will thoroughly evaluate your claim original Shaw invoice or authorized invoice! Own, unique vision authorized Patcraft dealer invoice in from outside—muddy paws and.. Your Mohawk carpet warranty link quality comes to you from the date of purchase and continues for the life the. Installation for a period of time the carpet you purchased, please refer the... Douthit Ferry Road | Cartersville GA 30120 | USA | 1 800.257.7429 | life of the carpet must not been... It is backed by the industry ’ s installation guidelines and specifications your.. Be a common instance of this, for example installed flooring that means your ultimate carpet choices will always your! Style and design will repair the affected area should begin immediately upon discovery most carpet manufacturers only cover abrasive,! Backed by the original installation once those warranties expire, Abbey carpet & Floor warranties will take effect regard! And stain and soil warranties for what is covered and exclusions warranties apply to your Shaw retailer for other. For additional details is proud to offer the best in style and design only defects. Authorized dealer invoice and exclusions we wo n't fill your inbox ( and we 'll never send spam!